Try SonicPCS service risk-free. If you are dissatisfied, for any reason, you may cancel the service within 30 days of activation and receive a refund, minus any LNP Number Porting charges. We'll refund your monthly and equipment charges hassle-free, with no questions asked. The cancellation procedure is simple – The equipment must be in its original packing material, and must be in its original undamaged condition. Please be sure to meet all of these requirements, otherwise we will be unable to process your refund.  If purchased through SonicPCS Telesales please contact SonicPCS at 877-SONIC-30 and you will be provided return mailing information.

Terms of our Money Back Guarantee:

Simply cancel your service with a SonicPCS associate. If purchased through Telesales, You’ll receive an RMA# and detailed instructions on shipping any SonicPCS issued equipment back to us. The equipment must be in its original packing material, and must be in its original undamaged condition. Please be sure to meet all of these requirements, otherwise we will be unable to process your refund.

To use the guarantee you must cancel your service within 30 days of the activation of your account. You must not exceed 250 minutes of in-plan usage in the first 30 days of service. You must not have previously exercised the SonicPCS 30-day money back guarantee and obtained a refund from SonicPCS as a result of any other SonicPCS account. If you Ported a number into SonicPCS, you must request a LNP Port-Out within your first 15 days of service, Failure to start Porting request within this time will result in 1 months service billing. For more information please contact SonicPCS customer care at 1-877-SONIC-30 or 611 from your SonicPCS phone.

You will be responsible for additional charges such as out of plan calls, pay phone calls to SonicPCS Toll Free numbers, and directory assistance. Or SonicPCS handset downloads.

All returned equipment must be in the original packaging.
All components must be included.

When we receive the equipment, and the conditions above have been met, you will receive a full refund of the equipment and first month’s monthly charge.

You are responsible for return shipping of any SonicPCS issued equipment/device. You can contact us at 877-SONIC-30 to cancel your service and obtain an RMA #. Equipment returned without a valid return authorization number will not be eligible for the Money Back Guarantee